Introduction In today’s hyper-competitive U.S. marketplace, innovation is no longer just about technology or internal capabilities—it’s about deeply understanding and responding to customer needs. Customer-driven innovation (CDI) puts the end-user at the center of strategy, enabling companies to co-create solutions …
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Introduction In a post-pandemic world defined by hybrid work, workforce burnout, and heightened social awareness, the qualities demanded of leaders in U.S. companies have fundamentally shifted. Technical competence and strategic prowess are no longer enough—emotional intelligence (EQ) and self-awareness have …